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A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) by Janelle Barlow,Claus Moller

A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

by Janelle Barlow,Claus Moller


ISBN 13: 9781576755822

Format: Paperback (287 pages)
Publisher: Berrett-Koehler Publishers
Published: 30 Aug 2008

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Used : $3.28  
 
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A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty by Janelle Barlow,Victoria Holtz

A Complaint Is a Gift: How to Learn from Critical Feedback and Recover Customer Loyalty

by Janelle Barlow,Victoria Holtz


ISBN 13: 9781523002931

Format: Paperback (192 pages)
Publisher: Berrett-Koehler Publishers
Published: 08 Nov 2022

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New : $20.32  
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A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty by Janelle Barlow,Victoria Holtz

A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty

by Janelle Barlow,Victoria Holtz


ISBN 13: 9781523002979

Format: Paperback (192 pages)
Publisher: Berrett-Koehler Publishers
Published: 08 Nov 2022

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New : $19.84  
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